If you’re using WordPress as a platform for your business site, it’s good to have a medium for your potential client to get in touch with you and get feedback as soon as possible. While contact form has been a standard for a medium of communication between you and your clients, it usually takes so much time to respond and get feedback from each other. This long waiting time isn’t good for your business. Is there any better way to contact you than a contact form?
Yes, there is - a live chat.
If you’ve seen big site such as Hostgator or other big companies in hosting industry, you might notice that they provide a live chat support for all visitors. Me myself have used it couple of times to ask simple questions like “Do your company accept Paypal?” and “Is there any discount for renewal?” and I find it very useful and fast to get feedback.
If you’re looking for a live chat plugin for WordPress, look no further than Tidio Live Chat plugin. It’s simple and very easy to integrate with your site in few minutes. Furthermore, no signing up and logging in required - you can use it out of the box. Here’s how easy it is to install the plugin on your WordPress site:
The plugin also comes with an intuitive settings page where you can easily customize the look of the chat box to match the design of your site. No coding knowledge required.
Furthermore, there’s a history menu tab to see archive of conversations between you and your clients. You could also personalized the chat box by setting up your own avatar. Here’s a short overview video about this plugin:
The Tidio Chat plugin comes in two versions - free and pro. If you’re using it for small and medium business sites, then the free version should be enough. If you want to try the free version, you may download it from WordPress plugin repo. The PRO version is priced at $10/month and comes with these extra features:
- Automatic message - Setup a message to be sent automatically to the users when they open the chat box
- Dedicated app from App Store and Play Store
- Unlimited operators
- Unlimited concurrent chat
Furthermore, if simplicity is your thing, you might want to try the new version of Tidio Live Chat plugin that comes with slick and minimal design. To activate the new design, login to Tidio dashboard and go to Appearance and enable the New Version option.
The simplicity of the plugin and easiness to use are two of my main reasons why Tidio Live Chat plugin. If you’ve used this plugin, I’d love to hear what you guys think about it.
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